We absolutely love working with our clients! The relationships made are priceless and we are grateful for their kinds words…
Just a note to say thanks for the outstanding job Creative Solutions did for our recent party. As you know, you have provided chairs, tables and tents for two weddings and the party and all went perfectly. Your equipment has always been in perfect shape, delivered on time, set up as planned and picked up as scheduled. Your company is a family run company that shows your dedication to quality. And, even considering all the above, you are still priced very competitively. Thanks for being an honest vendor on which I can always depend.
– John Geer
I am writing this to you because it is quite common for people to complain when they receive terrible customer service but it seems as though no one ever notices the great service that people give these days. I wanted to take a couple minutes to tell you how incredibly happy I was with the service my husband and I received from Laura. Our wedding was April 20th but I initially left her a voicemail in late December (right before New Years). I had a lot of questions in my initial contact with your company because we were trying to see if we could afford a certain venue for us to be married at. Not only did she promptly return my call, but she did it even though my original message was left after your normal business hours. She made sure to call me back even when she was off the clock and she answered every question I asked her. Because of my job and my inability to call all the time, I continued to have constant correspondence with her via email. Honestly, aside from my job restrictions, it was also a lot easier to keep everything in writing so that I didn’t confuse myself with all of the pricing, responses, etc. She always responded quickly, professional and kindly every time I asked something of her.
We met her in late February to go over the set-up of the venue and we were both so impressed. We couldn’t have asked for a sweeter person. As I’m sure you know, it is so stressful planning a wedding (or any large event) and her responsiveness, kindness and complete overall demeaner was so refreshing. There are A LOT of vendors that don’t give clients the time of day (in fact there are a number that never even respond at all – which is why they did not get our business) and to have someone consistently be as helpful as Laura was is just a testament to what a great employee you have. We changed our minds so many times, asked her to give so many different quotes and I emailed her relentlessly. I want her to know how appreciative we were of her services and I wanted you to know how lucky you are to have her as a member of your staff.
– Jill & Jeff Martin / Field Trial Barn / April 2013
Everything was spectacular! The weather was perfect and everyone enjoyed the outdoors and the surroundings…everything looked great! A great party enjoyed by all. The cigar bar was a smash hit…everyone seemed to migrate to the area and the area around the bar had the largest gathering of any area all night. Everyone commented on how inviting the area was with the tree lighing, lanterns and rustic look of the chairs and bar.
I also want to send a personal thank you for all your help, guidance and flexibility on choices of items.
It was a pleasure working with Creative Solutions. Sometimes when vendors are the sole supplier of a product to a venue they can get arrogant and very inflexible which was never the case working with you. A real pleasure.
– Gerry Miklos, Father of Bride / Dairy Barn / June 2013
Just wanted to shoot you a quick note and let you know how beautiful everything looked on Saturday! We absolutely loved the set-up and it far exceeded our expectations. Every time anyone came down from the barn to the reception area, they commented on how beautiful the tent looked – it was breathtaking! Thanks for being so great to work with. You and Brad were amazing throughout the whole experience, even up until he day of (thank you to Brad for extending the dance floor – I’m SO glad we did that). I can’t wait to share the pictures with you. It was spectacular!!! Thanks so much!
– Kasey + Rocky / Dairy Barn Wedding / Sept 2012
As an event planner, my reputation relies on my ability to produce spectacular events. I take my reputation very seriously. I am not a meatball and cheese square kind of event planner – I am who you hire if you want the WOW factor at your event. Many of my clients are large corporations. Their expectations are very high – on all accords – from ease of set-up, to execution. My clients want something that makes people say, “Wow! I have never seen anything like that! That was the most fun I have ever had!”
Brad and Shannon Thomas started what I think of as a “turn key, white glove” rental company just as my career as event planner was getting underway. In more ways than one, a good event planner needs a Creative Solution! I constantly challenge what is new in food and entertaining. What have people attending this event never seen or experienced before? One the other hand, what is the standard that we must exceed? Creative Solutions is the only company I know that I can count on to not only meet – but exceed my expectations.
From the delivery and set-up to the clean-up – Brad and Shannon’s staff is knowledgeable and courteous. I can always count on them. They go above and beyond to make me a success.
Working in a region, I come across many rental companies that I have to rely on when working in certain areas. Let me just tell you what a difference your rental company makes. If a rental company fails me – to my audience – I look like the failure. That is the main reason I always want Creative Solutions in my corner. I wish I could put them on an airplane and take them everywhere I work.
. . . And don’t think I am a one time customer! Creative Solutions has been with me every step of the way – whether it is an outdoor festival for 10,000 guests or a very intimate luncheon with a real live princess from the “other side of the pond”. There have been fashion shows with 70 feet of runway and thousands of guests to booth set-ups with celebrities displaying a department’s stores best beauty products. Together, Creative Solutions and I have produced every type of event you can imagine. I guess this is the ultimate testimonial – next year we will be planning my only daughter’s wedding!
If you are looking into doing business with Creative Solutions, you are looking in the right place, if you want your event to be unforgettable. Take my word for it – you don’t want to plan an event without Creative Solutions!
Melissa B. Melvin
Fashion, Events and Production Services
I just wanted to thank you so much for helping us have a fantastic wedding! You were so accommodating and provided everything we needed. We couldn’t have done it without you at Creative Solutions! Thank you, thank you, thank you!
– Kelly Murphy
We have been working with Creative Solutions for the past 10 years. They can be counted on to arrive on time, to have equipment that is in good shape, and to have staff who will do whatever it takes to get the job done! Of all of the vendors we use, they are the easiest with which to work. There has never been a special request they have not fulfilled or an event that was too difficult to handle. They are the epitome of event professionals and we wish there were more vendors who had their level of commitment to customer service. Creative Solutions is the best!
-Fay Foster, CPCC
We have always been so happy with the great work Creative Solutions has done for us! They have always been on time with delivery and pick-up and gone above and beyond. They have always been gracious even when we have had to do last minute changes. I applaud Shannon, Allison and Brad’s work as well as the crews they send out to set-up and tear-down. You will not find a better event company to work with!
-Debra Brown, Gaston Christian School
Creative Solutions is the best! They are always on time and efficient in their set up and tear down, the staff is extremely helpful in all aspects of an event and they are just an overall pleasure to work with! They are my number 1 recommendation to all of our clients, hands down. Thank you for your dedication and expertise to special events in Gaston County and the surrounding area!
-Lauren Braxton, Gastonia Conference Center
Creative Solutions was wonderful to work with and we would highly recommend Creative Solutions to anyone planning a special event!
It has been a pleasure working with you all thus far and I really appreciate how your clear and prompt communication always eases the stress of an inherently stressful process
“I enjoyed working with each of you from the planning stages through to the final look for the Dairy Barn. You created a beautiful Gala effect for this historic old building! From all of us at the Fort Mill History Museum, THANK YOU so much!”
– Carol Dixon
“I just want to thank you and your team for pulling off an amazing and stunningly gorgeous event. My wedding was literally everything I dreamed it would be and more. I am so so soo grateful for you all putting up with my craziness!!! Every single detail was perfect. The most beautiful wedding I’ve ever seen. Thank you thank you a million times over.”
-Brooke Hardiman / Schiele Museum / July 2012
“Creative Solutions made everything so easy. My daughter’s wedding reception was perfect. All of their help made planning much easier on me. I would highly recommend using Creative Solutions for any event”
-Jerrianne Pyles / Schiele Museum / June 2012
“I just wanted to send a note to let you know how much we appreicated all you provided us at our wedding. The chairs looked great and the teal napkins really put a pop of color on the table to compliment my flowers. My favorite part was the bar tables we put on the back porch. They were perfect! Thank you for all you did!”
-Liz & Dave / Cramer Mountain Country Club
“Thank you all so very much for the beautiful linens and cocktail tables for our NAWP event. It looked absolutely gorgeous with the yellow sashes & flowers. We truly appreciate your generosity, fantastic service and willingness to help. Ya’ll are just so lovely and I really enjoy working with you!”
-Nancy & NAWP
Creative Solutions did an AWESOME job with our decorations for the Jones/Gonzalez wedding at The Diary Barn this past Sunday. We had many positive comments from the guests as well as some of the staff about the decorations. We were going for a Southern Wedding vintage country garden look and we certainly achieved it with the help of Creative Solutions. Many of our guests were from New York and other northern states and they told us they had always wanted to attend a Southern wedding and they were very impressed! You were very helpful to me and I do appreciate it! Tell Brad that he and all of his staff and crew are AWESOME and I really appreciate all that everyone did for our daughter’s wedding! Thanks so much!
– Cindy Jones
“I can’t tell you how pleased we were with Creative Solutions and the experience we had with our wedding set up. You guys went above and beyond the call of duty-avaliable 24/7. I have never had the personal attention from a vendor like I experienced with you guys. You guys are the best and I will highly recommend your company.”
-Mrs. Henry, Mother of the Bride, October 2011